Ray Ng

Developed and launched a sentiment-driven SaaS trading platform from the ground up, onboarding 21 early adopters and reducing weekly analysis time by 30% through centralized unstructured news and community data.

Collaborated with active users to design and launch the Backtesting & Strategy Simulation module, achieving 73% user adoption at rollout and sustaining high engagement in subsequent releases.

Released five major product updates in 80 days by integrating client feedback into analytics, alerting, and visualization modules, leading to a 50% increase in weekly active users within 3 months and accelerated feature adoption.

Implemented a tiered SaaS monetization strategy for advanced AI-powered modules, facilitating pilot partnerships with fintech clients and attracting early investor interest for pre-seed investment.

Drove client adoption and maintained a 72% MAU for a $3T AUM real estate data platform by aligning product priorities with business objectives and implementing onboarding initiatives.

Elevated team responsiveness to client feedback by leading Agile sprint ceremonies and implementing continuous backlog refinement, enabling faster prioritization of customer requests.

Achieved a 25% faster delivery cycle for enterprise clients by collaborating with cross-functional teams to implement infrastructure enhancements and consistently meeting all client SLA requirements.

Enhanced platform data quality and reliability by optimizing SaaS analytics workflows and streamlining product integration through ERD design optimization, reducing average monthly client-reported issues by over a third.

Delivered SaaS talent management deployments, accelerating internal mobility by 22% and strengthening workforce planning through job architecture standards, succession models, and skill-based assessments.

Managed Agile client projects for 20+ enterprise and mid-market teams, overseeing delivery, mitigating risk, and leading enablement workshops that raised platform proficiency scores by 28% and boosted post-launch CSAT to 4.8/5.

Led RFP strategy and executive proposal development, directly securing $1.8 million in new annual recurring revenue within one fiscal year through tailored client solutions.

Accelerated onboarding and adoption by architecting tailored client environments and POC solutions during pre-sales, elevating QBR participation from 55% to 90% across managed accounts.

Championed lift-and-shift migrations from legacy Hyperion to Oracle EPM Cloud, automating nightly multi-source data loads by scripting PowerShell-to-SQL workflows.

Significantly reduced manual errors, accelerated time-to-value, and cut client maintenance costs by over 20% through optimized data migration processes.

Directed managed services projects and ERP implementations in ARGUS and Yardi as Argus SME, optimizing CAM expense pools, reconciliations, and data migrations.

Reduced team workload by over 180 hours each quarter, enabling faster reporting cycles and improving data accuracy.

Implemented new change management procedures and monthly BI reporting workflows, improving financial reporting accuracy and enabling data-driven cash flow modeling.

Supported acquisition and disposition decisions for Commercial Real Estate clients through enhanced asset valuation processes.

Conducted risk management analysis for 60+ subsea projects ($200M+ AUM), leveraging RCA, risk assessment, and regulatory compliance frameworks.

Mitigated operational vulnerabilities and ensured regulatory compliance across a significant portfolio of subsea assets.

Spearheaded Asia-Pacific consulting operations, leading a team to deliver Argus forecasting and portfolio management solutions for $300M+ in client assets.

Conducted 100+ training sessions that significantly increased usage and adoption of Argus solutions.

Forged strategic partnerships (including AREA) to expand ARGUS's global market footprint.